How do I sell on UsedMachineParts.de?

If you want to sell on our platform, you must first register. Registration only takes a few moments, is free and completed after you have confirmed your email address. 

After successful registration, you can purchase individual advertising packages for a fee or take out subscriptions, create your adverts and publish them on the platform. 

How do I buy on UsedMachineParts.de?

You cannot buy any machine parts directly on UsedMachinenteile.de. You can contact the vendors via our platform and complete the purchase outside of UsedMachinenteile.de.

How can I edit or delete my account?

You can edit all of your personal data in your account under the Settings tab. To delete your account, please contact our customer service at info@gebandteemaschinenteile.de. 

How can I change my password?

You can change your password in your account under Settings.

Why was my ad deleted?

To ensure that everything runs smoothly, there are rules and conditions that all users should ideally adhere to. Unfortunately, this is not always the case. If an ad violates our terms of use, we will delete it. Even if these rules are sometimes only accidentally violated. Certain articles are prohibited on our platform, including articles that violate the law. This is also one of the most common reasons for us to delete ads. We also delete ads with articles that are not permitted on our platform for other reasons. You can find information about these advertisements in our Terms of Use and Policy.

The following applies to all users: We will inform you of each deletion by email. If you do not agree to the deletion of your ad, you can object. In such cases, please always contact our customer service at info@gebendetemaschinenteile.de.

I received an item that does not match the description. What can I do?

In principle, the platform is not responsible for the content that is advertised. Please contact the seller. We are happy to support you in contacting us. Write to us.

How long will my ads be published?

There are two different ways in which you can buy and advertise ads on UsedMachineParts.com: subscriptions or ad packages. 

The advertisements that are published as part of subscriptions run as long as the subscription runs. The advertisements in the context of individual advertisement packages generally run 365 days and are then deleted. The advertisers can extend the respective advertisements for a fee at the earliest two weeks before the end of the 365-day period. Please contact our team here.

Can I sell my machine parts directly to UsedMachinenteile.de?

No. UsedMaschinenteile.de does not buy up any machines or machine parts.

Do I have to pay commission for the sale of my machine parts?

In principle, you do not have to pay any commission for the sale of your machines and machine parts via our platform UsedMachinenteile.de. 

You only have to pay for the ad spaces that you can purchase either as a subscription or in individual ad packages.

You are also obliged to delete the ads after a successful sale.

What do I do if the seller doesn't answer?

There can be different reasons why a seller does not respond to your request. Please be patient and repeat your request after a few days.

Otherwise, please contact us at info@gebendetemaschinenteile.de. We are happy to support. 

Who do I contact if I have questions, feedback or problems with the platform?

If you have any questions, suggestions or technical problems, please contact us by phone at + 49-941-396199-75 or write an email to our customer service at info@gebendetemaschinenteile.de. But you can also use ours contact form use to share your concern with us.

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